Away from the “icebergs”

Interesting article. Discusses the obselete "just in case" collections that libraries have, usually static and periodically updated information for everyone. Suggests patrons wanting access to digital information warrants dumping of print materials to better serve patrons. Also suggests that services should be able to be used without training, or the service is undesirable. Article also suggests putting more information online, pushing our services out, instead of requiring a parton to come to us. WEb 2.0 to me, and this article, is about providing easy to use information sources digitally.